“…In my many discussions with them, I have come to understand that Council Parking Attendants are caught in a sandwich between, on the one hand, revenue-driven pressure from the Council to issue tickets and, on the other hand, angry members of the public who believe parking enforcement should be fair and carried out in accordance with common sense. Many Parking Attendants I have spoken to actually agree wholeheartedly with the latter point of view but feel that they are powerless to do anything about it.” – Dr William J. Knottenbelt Senior Lecturer at Imperial College London – [1]
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